Legal
Privacy Policy
Last updated: 9 August 2026
This policy explains how Nuru POS handles information when businesses and their authorized users use the Nuru POS website, mobile application, and related services.
Information we handle
Nuru POS may process account identifiers, staff and customer details, venue settings, orders, payments and purchase records, room and booking details, inventory records, support messages, and technical device or diagnostic information. The exact information depends on the features enabled by your venue.
How we use information
We use this information to authenticate users, operate and synchronize the service, process venue transactions, provide support, maintain security, prevent fraud, diagnose faults, and meet legal or accounting obligations.
Who controls venue data
The hospitality business using Nuru POS controls the staff, guest, customer, and operational records it enters. Users should contact that business first about records maintained on its behalf. Nuru supports the business in responding to valid requests.
Sharing and service providers
Information may be handled by contracted hosting, database, email, payment, monitoring, and support providers where needed to deliver the service. We do not sell personal information. Payment providers may process payment details under their own privacy terms.
Retention and security
We retain information for as long as needed to provide the service and satisfy contractual, security, tax, accounting, and legal requirements. We use access controls, encryption in transit, authentication, and operational safeguards, but no system can guarantee absolute security.
Device permissions
The Android app may request camera access for enabled scanning workflows and Bluetooth or network access for supported printers and service connectivity. These permissions are used only when the related feature is used.
Your choices
Depending on applicable law, you may request access, correction, export, restriction, or deletion of personal information. Some records may need to be retained for legal, security, or accounting reasons.
Children
Nuru POS is a business operations service and is not directed to children.
Deletion requests
Instructions for requesting account or personal-data deletion are available on our data deletion page.
Contact
Privacy questions can be sent to support@nurupos.app.